Updated: 2021-03-29
The points on the plot above are colored according to the number of follow-up interviews scheduled on a given day.
Red = None, Blue = 1, Green = 2 or more.
Updated: 2021-03-29
| Day | Calls Made | F/U Interviews Scheduled | Percent Scheduled |
|---|---|---|---|
| Monday | 3017 | 93 | 3.1% |
| Tuesday | 3269 | 89 | 2.7% |
| Wednesday | 3376 | 91 | 2.7% |
| Thursday | 3075 | 73 | 2.4% |
| Friday | 2993 | 85 | 2.8% |
The colored lines on the plot are the average number of calls by day.
| Time of Day | Calls Made | F/U Interviews Scheduled | Percent Scheduled |
|---|---|---|---|
| 08-08:59 | 24 | NA | NA% |
| 09-09:59 | 42 | NA | NA% |
| 10-10:59 | 284 | 10 | 3.5% |
| 11-11:59 | 3205 | 70 | 2.2% |
| 12-12:59 | 3814 | 108 | 2.8% |
| 13-13:59 | 3429 | 105 | 3.1% |
| 14-14:59 | 4010 | 107 | 2.7% |
| 15-15:59 | 834 | 34 | 4.1% |
| 16-16:59 | 202 | NA | NA% |
| 17-17:59 | 94 | NA | NA% |
| 18-18:59 | 1 | NA | NA% |
Updated: 2021-03-29
| Response | Count | Cumulative Count | Percent |
|---|---|---|---|
| Left message | 6062 | 6062 | 38% |
| Participant contacted | 2704 | 8766 | 17% |
| No answer | 2091 | 10857 | 13% |
| Unable to leave voicemail | 965 | 11822 | 6% |
| Unable to schedule callback | 925 | 12747 | 6% |
| Schedule callback | 792 | 13539 | 5% |
| Bad contact number | 777 | 14316 | 5% |
| Participant impaired or disabled | 558 | 14874 | 4% |
| Other person hang up | 410 | 15284 | 3% |
| Participant deceased | 239 | 15523 | 1% |
| Other | 179 | 15702 | 1% |
| NA | 152 | 15854 | 1% |
| Participant answered | 47 | 15901 | 0% |
| Participant not available | 31 | 15932 | 0% |
| Scheduled call back time | 7 | 15939 | 0% |
Updated: 2021-03-29